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The overwhelming majority of consumers that collection operations interact with on a daily basis do not file lawsuits. It is the smallest of minorities that choose to do so. But those lawsuits can be a nuisance and have a significant on a company’s resources. Knowing what types of consumers are most likely to sue can allow collection operations to take the necessary steps to keep them from doing so.

In this webinar, a panel of experts will discuss the types of consumers that tend to file lawsuits against collection operations and how you can seek to identify them before a problem arises.